As an Evaluator or Mystery Shopper with Satisfaction Services you must be highly detailed, organized and responsible and provide timely, detailed and accurate evaluations. We must be able to depend on our mystery shoppers.

Satisfaction Services has a higher expectation of the information provided by an evaluator or mystery shopper than a typical mystery shopping company.

A Satisfaction Services evaluator must be highly detailed, organized and responsible. Your SSI evaluator rating is based on the criteria summarized below. Satisfaction Services, Inc. takes pride in providing the highest quality of customer service evaluation programs available to their clients. In support of that effort we review each evaluation before it is submitted to the client for completeness and accuracy.

SSIs rated evaluator program further supports that effort and focuses on 3 main categories.

1. Timeliness – you submitted your evaluation within the guidelines for the assignment, the mock evaluation is to be submitted within 24 hours of the email notification and regular evaluations are to be submitted within the time frame of assignment training, which is normally within 12 hours after your visit or shop.

2. Accuracy - answers to questions match your summary. All fields completed and questions answered. Thoroughness, observation, memory skills and fairness are very important to be a good evaluator. Be prepared always read your training and example summary BEFORE doing a shop.

3. Summary – must be a complete detailed story line of your evaluation in chronological order. Always read the training for each evaluation and example summary. A complete summary of your evaluation from beginning to end in chronological order, following our example summary.

Please remember to never cut and paste or change our example summaries for your use, they are just that, examples. (If it appears your summary has been cut and pasted your evaluation will fail by our standards) Correct grammar, spelling and punctuation are a must; remember everyone reads our evaluations from the president of a company, to management and staff at the location you visit. You are a "mystery" shopper act as a normal shopper and never do anything that would make you stand out. Use correct verbiage 'server' not 'waiter', 'male or female', not 'girl or boy' and never describe someone by weight or "heavy", use hair color, length, style and always be professional throughout your evaluation. Please do not abbreviate.

Every time you submit a completed evaluation it will be rated if you are a Satisfaction Services rated evaluator. We will rate it based on the above criteria and each category will be rated.

Your rating will be the average of these scores. Your rating will be accumulated and your rating can improve or decline with each evaluation you complete going forward.

Scoring of each category
1. Excellent
2. Good
3. Fair
4. Unacceptable

The kind of mystery shoppers we hire are reliable, observant, eloquent and able to follow precise instructions. Shoppers must provide clear, concise written comments along with matching responses. As a leading and high quality mystery shopping company we have very specific training and complete and thorough mystery shopping forms with extensive summary. Our shoppers must follow our training and examples to mystery shop for Satisfaction Services.

Rated Evaluator Membership -
Only $9.99 /year Plus Bonus:
Member's Only Benefits

We have found our Rated Mystery Shoppers / Evaluators overall deliver better quality and consistent evaluations and we will use our rated evaluators First for mystery shops in their area.

If Already An Evalutor with Us Join Rated here

SSI has part time jobs mystery shopping. Satisfaction Services needs mystery shoppers Nationwide to complete mystery shopping jobs

Part Time Jobs Shopping

Featured on TV and in Restaurant, Retail and Service Magazines

Rated Evaluator Membership -
Only $9.99 /year Plus Bonus:
Member's Only Benefits

We have found our Rated Mystery Shoppers / Evaluators overall deliver better quality and consistent evaluations and we will use our rated evaluators First for mystery shops in their area.

If Already An Evalutor with Us Join Rated here