Satisfaction Services is a leading provider of Quality and Service Evaluation Programs, a concept of mystery shopping. We have changed the philosophy of an industry that has focused on people doing things wrong into a philosophy of rewarding people for doing things right. Secret Shoppers Satisfaction Services Shopping Customer _
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Mystery Shopping Company
Secret Shoppers Customer Service Guest Satisfaction Survey

Mystery Shopping programs for 20 years

Mystery Shopping and Evaluation Programs, we now offer a variety of Customer Feedback Services and Secret Shopper Programs -

Call Center, Telephone Based Customer Surveys, Guest Reponse - IVR - Comment Cards and Customer Satisfaction Survey Programs - Web Based Internet Reports -

Satisfaction Services, Inc.® The Mystery Shopping Company

Corporate Headquarters - Florida

Mickie Caracatsanis, Managing Partner
P.O. Box 70
TN 37738
United States of America

Clients Email Us

Evaluators / Shoppers Email

Phone: 865-809-0423


Houston - Office
Jon Kasman, Managing Partner
PO Box 2972
Bellaire, TX 77402

Phone: 866-496-2295 - Toll Free

Metro D.C. - Office
Jon Kasman, Managing Partner

Phone: 866-496-2295 - Toll Free

Identify your company's' strengths and weaknesses by using the services of Secret Shoppers from our Mystery Shopping Company.

Any business organization or company that has staff and management delivering a product or service to consumers needs to understand their customers' experience and our mystery shopping / secret shoppers programs and back up reports are important tools to achieve your goals. Understand your Customers Experience from the Guests perspective.

Satisfaction Services leading Mystery Shopping Company can provide Mystery Shopping for all types of businesses. We will customize a shopping program for your business. We are the chosen provider for several industries.

Mystery Shopping Customer Service- Secret Shop Your Business

mystery shopping nationwide

What is mystery shopping?

Businesses hire mystery shopping companies / secret shoppers to conduct research at the client's business. Most often, this research takes the form of secret shoppers posing as customers of the client's business and engaging in typical customer activities. The mystery shopper reports on the experience as directed by the client. The mystery shopping company then gathers the data and supplies it to the client. The client uses the information for internal purposes; usually to improve customer service, check on integrity and build better customer relations to improve sales and profits.

Let us Mystery Shop for you. Mystery shopping programs providing accurate feedback. A leading secret shopper company for over28 years.

Mystery Shopping :: 20 years Success Mystery Shopping & Quality Service Evaluations :: Guest Services :: Your Customer Experience from the Guests Perspective : Secret Shopper Services :: Mystery Shop Jobs & Services :: Be Secret Shopper


Mystery Shopping Site Site Map - Mystery Shopping News News - Mystery Shopping Service Mystery Shopping Secret Shoppers Secret Shoppers


Mystery shopping companies with secret shoppers in Alabama, Alaska, Arizona, Arkansas, California, Colorado. Connecticut. Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, New Hamsphire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, Washington, District of Columbia, West Virginia, Wisconsin, Wyoming. Also offer service in Canada and the US Virgin Islands, Puerto Rico, The Bahamas, South America, England and Europe. We offer Service at airports and on US Military Bases/ AFB worldwide.

Satisfaction Services offers Secret Shopper Service and Mystery Shopping Programs Nationwide and International Shopping Services.

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Best Mystery Shopping Companies Shop Service

Secret Shopper Companies Contact  Shopping Customer Service

Some of the Services we offer as a Mystery Shopping Company:
Secret Shoppers - Customer Satisfaction Evaluations - Telephone Surveys - Web Survey - Guest Surveys - Exit Surveys - Market Research - Competitor Pricing Competitive Analysis - Comment Cards Programs - Guest Service Checks - POS Receipt Customer Feedback - Secret Shopper Programs - IVR - Call Center
and Customer Feedback - Guest Service Checks Secret Shopper Programs

Service is our passion,
Satisfaction Services, Inc. ®

We look forward to talking with you, Please Contact Us




Leading companies recognize the link between creating memorable customer experiences and driving loyalty, customer retention and future sales. No company can afford to have a gap between the promise of quality and its actual delivery. That's exactly why leading corporations and companies look to Satisfaction Services Inc, the nation's premiere mystery shopping and customer experience measurement company.






Evaluators Area: For our Mystery Shoppers - Questions and Answers

Shopper Questions & Answers about Payment for Completed Evaluations

Shoppers Please Refer To Your Training Documents For Each Mystery Shop Job Assignment by Logging jn - your Login info is in your assignment email

You Will not be able to Login if you are an evaluator and you do not have any current evaluation assignments. Please email Evaluators / Shoppers Please Email with any other questions or for Shopping job assignments




We look forward to talking with you, Please Contact Us

Satisfaction Services, Inc. ®

Secret Shopper Companies Contact  Shopping Customer Service


Mystery Shopping companies in all states of the USA - Nationwide and International Mystery Shopping and Secret Shoppers, Customer Satisfaction Surveys, Hospitality and Customer Service Evaluations. Guest Feedback and Customer Experience Management Programs : POS & Guest Check Surveys

Offices in Florida - Maryland - Tennessee - Texas - Metro DC - Fort Lauderdale, Fl., South Florida, Houston, Tx., Gatlinburg,Tn., Washington D.C..

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Mystery Shopping Secret Shoppers Service

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