Mystery Shopping Companies for 20 Years - Customer Service Evaluations - Compliance Audits and Secret Shoppers for all types of Companies
Satisfaction Services is a leading provider of Quality and Service Evaluation Programs, a concept of mystery shopping. We have changed the philosophy of an industry that has focused on people doing things wrong into a philosophy of rewarding people for doing things right. Satisfaction Services, Inc. Mystery Shopping Secret Shoppers _
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To complement our Mystery Shopping and Secret Shopper Evaluation Services, we now offer a variety of Customer Satisfaction Feedback Service and Programs -
Telephone Based Surveys Live or Recorded - IVR - Comment Cards - Guest Survey - Franchise - Compliance and Web Survey Programs

Mystery Shopping and Secret Shopper Programs, Customer Service provider Satisfaction Services Inc. provides secret shoppers, customer satisfaction surveys and compliance audits and checks to a wide range of clients and companies:

Secret Shoppers Shopping Companies Restaurants
Compliance Guidelines
Retail Businesses
Fashion Boutiques
Parks - Attractions
Entertainment Venues
Hotels and Resorts - Lodging Industry Hotel Restaurants - Bars, Reservations, Spa Service
Hospitality Industry
Liquor Controls
Tobacco - Alcohol
Age Compliance
Loss Prevention
Retail Stores
Financial Institutions
Automotive Sales and Service
Car Wash - Oil Change

Convenience Stores
Property Management
Condominium Sales
Service Providers
Franchise Compliance
Spa Service
Day Spa
Tobacco Compliance

Mystery shopping is a valuable necessary tool to operate and manage your business and Satisfaction Services has twenty years experience delivering premier mystery shopping service and secret shoppers nationwide and worldwide to all types of businesses. We are “The Mystery Shopping Experts” and you will not find a better secret shopper company or program that delivers detailed accurate informative evaluations and complete summaries competitively priced and on time.

Any business organization who has staff and management delivering a product or service to consumers needs to understand their customers' experience and our mystery shopping / secret shoppers programs and back up reports are important tools to achieve your goals.

Mystery shopping with 20 years of Customer Service Experience Satisfaction Services is a leading Mystery Shopping Company and can provide Secret Shoppers for all types of businesses. We will customize a quality and service evaluation shopping program or compliance programs for your company.

Mystery Shopping Customer Satisfaction Surveys, Evaluations and Customer Service Feedback - Guest Service, Compliance Checks and Mystery Shopping all types of Businesses
for over 20 years.
Mystery shop program Secret Shopper Programs

Customer Experience Management and Improving Customer Relationships is more important in todays economy.

Mystery shopping and Customer Experience Management Tools are used by companies to measure their customers experience, guest satisfaction, customer service and in market research companies to measure the quality of service or gather specific information about products and services. Secret shoppers posing as normal customers perform specific tasks—such as purchasing a product, asking questions and then provide detailed reports or feedback about their experiences. The most common venues where mystery shopping is used are retail stores, movie theaters, restaurants, fast food chains, banks, gas stations, car dealerships, apartments and health clubs, as well as health care facilities. Mystery shopping is increasingly used to provide feedback on customer services, it is service intelligence provided by guest feedback from the customers perspective or a critique of service and hospitality.

Mystery shopping companies in Alabama, Arizona, Arkansas, California, Colorado. Connecticut. Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, New Hamsphire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, SouthDakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, Washington, District of Columbia, West Virginia, Wisconsin, Wyoming. Secret Shoppers service and mystery shopping jobs nationwide and International Shopping Service.

Mystery Shopping :: Mystery Shopping & Quality Service Evaluations :: Guest Services :: Customer Experience : Secret Shopper Services :: Mystery Shopping Jobs

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Satisfaction Services Inc. ® 865-809-0423

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Satisfaction Services, Inc. - Offices Contact Us 865-809-0423 or locate an office to assist you


Some of the Services we offer as a leading Mystery Shopping Company:
Mystery Diners -IVR - Instant Voice Response - Shoppers - Telephone Surveys - Guest Surveys - Exit Survey - Call Center - Customer Satisfaction - Guest Check - Customer Feedback - Comment Cards - Web Survey Programs - Guest Service Checks - Secret Shopper Programs


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Satisfaction Services Inc., Focusing on the formula for success in your business.

Mystery Shopping Since 1988

Founded 1988 Mystery Shopping by Satisfaction Services ©2010

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