Satisfaction Services | Mystery Shopping Services and Trained Secret Shoppers : Reliable and Accurate Service Evaluations
Customer service evaluators / mystery shoppers visit your business to
evaluate customer services and product, salesmanship, hospitality...
These evaluations are done anonymously, with our evaluators posing as
regular customers. These evaluators then complete a detailed critique,
including a detailed written summary/story line of the visit, designed
specifically for your business.
We customize each clients evaluation criteria to meet the goals and
expectations you have established for your customer. We then communicate
results back to you in an accurate, comprehensive and timely manner.
- Secure online access to all evaluations, data available 24/7 from
anywhere in the world with internet access
- Leading edge reports (Aggregate reporting, charts, graphs, trends, etc.)
- Completely customizable forms and evaluation programs - tailored to each
- Market research
- Incentive and recognition programs
evaluations & research
- Superior scheduling and reviewing techniques
Satisfaction Services brings IVR (Integrated Voice
traditional evaluation programs.
Some of the Services we offer as a leading Mystery Shopping Company:
Secret Shoppers - Telephone Surveys - Guest Surveys - Exit Surveys - Comment Cards Programs - Guest Service Checks Secret Shopper Programs - IVR
Secret Shopping Program Demo
Customer Service is our passion, Satisfaction Services, Inc. ®
Bar Spotting - bar spotters
Mystery shopping hotels
Mystery Shopping my business
Restaurant mystery shopping
Loss Prevention - mystery shopping & service evaluation
Satisfaction Services - spa service evaluations
IVR - Satisfaction Services brings IVR (Integrated Voice Response) and other telephone surveys and call center options to our mystery shopping services
Mystery Shopping :: 20 years Success Mystery Shopping & Quality Service Evaluations :: Guest Services :: Customer Experience : Secret Shopping Services :: Mystery Shoppers Jobs & Services
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