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Training
& Manuals
In our 15 plus years of providing service to clients in a variety of
industries, measuring and monitoring their delivery of products and
service, Satisfaction Services has had many opportunities to partner
with a training organization. We are proud to announce our selection
of Five Star Training as our designated training group. If you feel
your organization is in need of a better delivery of product and
service, you could not make a better choice. Whether not performing
at your desired level and want to improve or doing well but choose
to be "The Very Best", in your industry or market segment, this is
your opportunity.
Satisfaction Services Inc. and Five
Star Training:
Five Star Training, located in St. Petersburg , Florida , is a
one-stop shop and turnkey source for all your training needs. In
business since 1987, Five Star training serves clients of all sizes
and has helped companies nationwide increase sales and reduce costs,
resulting in greater profits.
The blending of Satisfaction Services Inc. and Five Star Training’s
services creates a full comprehensive program. While Satisfaction
Services Inc.’s shopper reports pinpoint the strengths and areas of
opportunity in your company, Five Star Training’s training services
takes our shopper reports to the next level by providing you with
results-oriented and proven methods to resolve your areas of
opportunity.
20 Ways Five Star Training Increases
Sales and Reduces Costs
Five Star Training is equipped with the experience and knowledge to
build complete, ongoing, comprehensive training programs for your
company. With our new affiliation, you, as our valued client, will
have access to a bundle of more than 20 services at your fingertips
to solve your training needs.
As a full service training company, Five Star Training offers both
off-the-shelf and custom training. Please click here or on the logo
to visit their website to learn more about their full scope of
training services
About Pam Simos
 Pam
Simos is the President and Founder of Five Star Training. Pam and
her team have worked in the hospitality industry a combined total of
50 years. She is the creator and presenter of a series of
hospitality seminars and holds a BA degree in Hotel and Restaurant
Management from Florida State University . During her career, Pam
has worked at hotels and many of the leading restaurant chains,
including Domino’s Pizza, Red Lobster, Bennigan’s, Taco Bell, and
TCBY Yogurt.
Pam has directed the startup training operations and developed
manuals for Universal Studios Florida and Leverock’s Seafood Houses.
Holding the title of Corporate Franchise/Training Director, she
directed new store openings for more than 25 restaurants. As a
published author and FRA keynote speaker, Pam writes industry
articles and creates training aids and products that are featured in
popular bookstores, industry magazines and trade shows, locally and
internationally.
Bar spotting |
Mystery Shopping Hotels |
Mystery shopping |
Integrity Shops |
Guest Relations |
Guest Services |
Guest Relations |
Mystery Shopping My Business
| Retail Loss Prevention | Secret Shoppers
| Spa shoppers |
Restaurant Mystery Shopping
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