Customer Service Evaluations and Customer Satisfaction Surveys
Quality and Service Evaluations - Satisfaction Services ® provides mystery shopping programs and customer service evaluations to restaurants, bars, hotels, spas, retail stores, limited service restaurant chains, banks, jewelry and eyeglass companies.
Providing mystery shoppers to businesses nationwide and worldwide through SSI’s preferred vendor shopping services to the Hospitality Industry, Foodservice Industry, Consumer Electronics Association, Satisfaction Services Mystery shoppers set the standard for mystery shopping companies. Our leading evaluation services are from the customers perspective in detailed and informative customer feedback with detailed evaluation summaries. Our evaluations and quality and service audits are delivered online and are invaluable to any business.
Customer Service is our passion, Satisfaction Services, Inc. ®
Bar Spotting - Bar spotters
Evaluations for M y Business
Restaurant Secret Shopper Evaluations
Loss Prevention - Evaluations
Satisfaction Services - Spa Service Evaluating
IVR - Satisfaction Services brings IVR and other telephone surveys and call center options to our mystery shopping services
Secret shopping is a necessary customer experience management tool to operate and manage your business and Satisfaction Services has twenty years experience delivering premier mystery shopping service and secret shoppers nationwide and worldwide to all types of businesses.
We are Evaluation experts and you will not find a better evaluation company or program that delivers detailed accurate informative evaluations and complete summaries competitively priced and on time.
Quality and Service Evaluations by Mystery Shopping is the practice of using secret shoppers who have been trained to anonymously evaluate customer service, hospitality, company location operations, merchandising, product quality, loss prevention and employee integrity. Market research and competitive pricing.
Mystery Shopping :: 20 years Success Mystery Shopping & Quality Service Evaluations :: Guest Services :: Customer Experience : Secret Shopping Services :: Mystery Shoppers Jobs & Services
No matter where you dine, shop, or travel, there’s always one thing that you always expect to find: quality service. So, why should your customers expect anything less?
Evaluations"Measuring and monitoring performance and the delivery of customer service is not a new concept. Doing it right and consistently can mean a much bigger bottom line." - Mike Albert, Founder Satisfaction Services
Florida Restaurant & Lodging Association
People dine where they feel good, and an effective quality and service evaluation program will ensure they feel good with you
Service with a Smile: The Key to Success
In a recent "Zagat" Survey, 72 percent of the respondent complaints were service-related. That is a staggering number, but not entirely surprising given the current state of customer service.
Mystery shopping and customer research feedback and surveys in Alabama, Arizona, Arkansas, California, Colorado. Connecticut. Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, New Hamsphire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, SouthDakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, Washington, District of Columbia, West Virginia, Wisconsin, Wyoming. Corporate research to get your best marks in customer service. Secret Shoppers service and mystery shopping jobs nationwide and International Shopping Service.
Press Release : News, Articles about Customer Service : Mystery Shopping Motivational Speaker Mike Albert : Mystery Shopping Franchise Opportunity
Contact Us : 1-800-564-6574 We look Forward to talking with you about your company and our services
Site Map - News - "Customer Service" and "Mystery Shoppers" Mystery shopping Jobs Part time - Mike Albert is a keynote speaker on "Improving Customer Service" and The Guest Experience.
Satisfaction Services, Inc. ® Copyright 2007 - 2009
"Our secret shoppers are your typical customers and they will evaluate your company from the customers perspective. All of our customer experience feedback programs have a variety of detailed criteria reports and data mining capabilities".
Contact Us 1-800-564-6574 or locate an office to assist you
Satisfaction Services Inc. ®