Mystery Shopping |Satisfaction Services Shoppers | Florida, Houston, Texas, Metro DC, Maryland, DC, Tennessee, Arizona
Satisfaction Services is a leading provider of Quality and Service Evaluation Programs, a concept of mystery shopping. We have changed the philosophy of an industry that has focused on people doing things wrong into a philosophy of rewarding people for doing things right. Secret Shoppers Satisfaction Services Customer Service _
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Mystery Shopping Company

Mystery Shopping | Secret Shoppers | Satisfaction Services, Inc. ®

Corporate Headquarters - Florida - Also SSI 's

Satisfaction Services, Inc.
Mickie Albert Caracatsanis, Managing Partner
954-564-6570 / 800-564-6574

Satisfaction Services, Inc.
P.O. Box 11045
Fort Lauderdale,
Florida 33339

Clients Email
Evaluators / Shoppers Email

Phone: 954-564-6570 / 800-564-6574
Fax: 954-564-1032

Houston, Tx.
Jon Kasman, Managing Partner
PO BOX 2972
Bellaire, TX 77402


Phone: 713-609-9909 or 866-496-2295 - Toll Free
Fax: 713-609-9011 or 866-391-0431 - Toll Free

Metro D.C. - Office
Jon Kasman, Managing Partner


Phone: 713-609-9909 or 866-496-2295 - Toll Free
Fax: 713-609-9011 or 866-391-0431 - Toll Free

Identify your company's' strengths and weaknesses by using the services of Secret Shoppers from our Mystery Shopping Company.

Any business organization or company who has staff and management delivering a product or service to consumers needs to understand their customers' experience and our mystery shopping / secret shoppers programs and back up reports are important tools to achieve your goals.


Satisfaction Services, The Mystery Shopping Company, can provide Secret Shoppers and Programs in all states. We will customize a shopping program for your company - from 1 location in one state to National and International Companies.

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Mystery Shopping Service


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Mystery shopping companies in Alabama, Arizona, Arkansas, California, Colorado. Connecticut, DC, Delaware, Florida, Fl, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, MD, Massachusetts, Metro DC, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, New Hamsphire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, SouthDakota, Tennessee, Knoxville, Nashville, Memphis, Texas, Dallas, Houston, Tx, Utah, Vermont, Virginia, Washington, Washington, District of Columbia, West Virginia, Wisconsin, Wyoming. Evaluate your co hospitality. Best Secret Shoppers Service and Mystery Shopping Programs and Jobs Nationwide, Coast to Coast and International Shopping Service. Evaluate your co hospitality.


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Mystery shopping for 20 years, Satisfaction Services provides mystery shopping programs and service evaluations to restaurants, bars, hotels, spas, retail stores, limited service restaurant chains, banks, jewelry and eyeglass companies. Providing mystery shoppers to businesses nationwide and worldwide through SSI’s preferred vendor shopping services to the Hospitality Industry, Foodservice Industry, Consumer Electronics Association, National Restaurant Association members, manufacturers, retailers and resellers. Satisfaction Services Mystery shoppers set the standard for mystery shopping companies. SSI is a leading secret shopping company for hospitality and retail companies such as leading hotels worldwide, boutique hotels, upscale and fine dining restaurants, malls, food courts, day spas, destination spas and resorts.  Also providing service to the hair and salon industry, automobile industry, banks, pizza companies, the electronics industry, optical, eyeglass and car industries.  We maintain our focus on hospitality, service, the quality of product, marketing, merchandising and compliance, operations, franchise compliance, loss prevention, customer retention, guest loyalty and of course improving sales and profits. Our leading mystery shopping services are from the customers perspective in detailed and informative customer feedback with detailed evaluation summaries.  Our mystery shopping and quality and service audits are delivered online and are invaluable to any business. Customer Service is our passion, Satisfaction Services, Inc. ®


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Mystery Shopping companies in all states of the USA - Nationwide and International Mystery Shopping and Secret Shoppers, Customer Satisfaction Surveys, Hospitality and Customer Service Evaluations. Guest Feedback and Customer Experience Management Programs : POS & Guest Check Surveys

Offices in Florida - Maryland - Tennessee - Texas - Metro DC - Fort Lauderdale, Fl., South Florida, Houston, Tx., Gatlinburg,Tn., Washington D.C..


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Mystery Shoppers - Shopping DC, FL, MD, TX, GA, TN, MA, Az, Ct, Oh, IN, Il, Ky La Az ,

Some of the Services we offer as a Mystery Shopping Company:
Secret Shoppers - Customer Satisfaction Evaluations - Telephone Surveys - Web Survey - Guest Surveys - Exit Surveys - Market Research - Competitor Pricing Competitive Analysis - Comment Cards Programs - Guest Service Checks - POS Receipt Customer Feedback - Secret Shopper Programs - IVR - Call Center
and Customer Feedback - Guest Service Checks Secret Shopper Programs

Service is our passion,
Satisfaction Services, Inc. ®

We look forward to talking with you, Please Contact Us

954-564-6570 /800-564-6574


Satisfaction Services Mystery Shopping Companies Service Worldwide with Offices in these States = Florida, Maryland, Texas, New England, Tennessee.

Ft. Lauderdale, Florida

Metro DC , Germantown, Maryland

Gatlinburg, Tennessee

Houston, Texas

Service is our passion,
Satisfaction Services, Inc. ®

Leading companies recognize the link between creating memorable customer experiences and driving loyalty, customer retention and future sales. No company can afford to have a gap between the promise of quality and its actual delivery. That's exactly why leading corporations and companies look to Satisfaction Services Inc, the nation's premiere mystery shopping and customer experience measurement company.


Mystery Shopping all areas of the USA - Nationwide and International Mystery Shopping and Shoppers, Offices in States = Florida, Tennessee, Texas, Metro DC, Maryland, Fort Lauderdale, Fl.,Germntown, Md.,Houston,Tx.

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